Artworks Copyright ©Kamwei Fong

Shop Policies

© Copyright of all artworks solely owned by the artist, Kamwei Fong. Reproduction in any forms is strictly prohibited without authorization by the artist.


Item Listings, Prices and Shipping Fees:


Subject to change without prior notice.


Payment:


Seller accepts payment through PayPal.


Your Orders:


Seller doesn't accept returns, exchanges or cancellations. Please contact the seller if you have any issues with your orders.


Packaging for Art Print:

Art print will be packed with sturdy and protective materials.


Shipping Destinations:

Worldwide shipping expect Israel due to Malaysian Government Policy.


Shipping for Art Print:

Worldwide: FedEx express with tracking number. Estimated arrival time 3-5 working days.

Malaysia: Express courier with tracking number. Estimated arrival time 1-3 working days.


Shipping Information:


To ensure smooth delivery, please provide recipient’s full name, full address (with postcode) in English, phone number and email. Seller is not responsible for incidents caused by incomplete or inaccurate information.


Shipping Date:


Every order will be shipped as soon as possible within 1-7 working days from Malaysia.


Shipping Delay:


Every parcel has the possibility to get delayed due to custom inspection, clearance, and postal service disruptions. Please contact the seller for assistance.


Track Parcel:

FedEx will update shipping status via email or parcel can be tracked on www.fedex.com
. For Malaysian buyers, the seller will keep you posted on the delivery status.


Replacement:


Buyer can request for a replacement item free of charge (including shipping) if the item is stolen, lost or damaged during transit. However, sold items are not refundable.


Returned Parcel:


Seller is not responsible for any unclaimed or returned parcels due to incomplete or inaccurate shipping information provided by the buyers. All reshipment and additional cost will be charged to the buyers including damaged and lost item.


Taxes:


Buyer is responsible for any customs charges, local taxes and other related surcharges.